Privacy Policy

The information we collect depends on how you interact with the Services. It can include:

• Contact details, such as your name, email address, telephone number, billing address, and shipping address.
• Order and payment information, such as products purchased, order history, transaction confirmation, and payment status. Payment card details are processed by our payment providers and are not stored by Warmco.
• Account information, such as account credentials, saved preferences, loyalty activity, and account security information.
• Customer support information, including the details you provide when you contact us about an order, warranty, return, product question, or other support request.
• Shopping and usage information, such as products viewed, items added to cart, referral activity, reviews, and interactions with our emails or advertisements.
• Device and network information, such as browser type, device identifiers, IP address, cookie identifiers, and information about how you use our website.
• Information from third parties, including Shopify, payment processors, shipping and fulfillment partners, analytics providers, advertising partners, and service providers that support our Services.

We use personal information to:

• Process payments, fulfill orders, arrange shipping, and manage returns, exchanges, and warranties.
• Create and manage customer accounts and communicate about orders, products, and support requests.
• Provide customer service and improve our products, website, and Services.
• Protect our customers, business, and website from fraud, abuse, security incidents, and unlawful activity.
• Send marketing communications and show relevant advertising where permitted by law and subject to your choices.
• Comply with legal obligations and enforce our terms, policies, and rights.

We use cookies, pixels, and similar technologies to operate our website, remember preferences, understand site performance, prevent fraud, and measure marketing activity.

You can manage optional cookies through our cookie banner and browser settings. Where required, we will request consent before using non-essential cookies. We also recognize Global Privacy Control signals where required by applicable law.

For information about Shopify-related cookies, visit Shopify's Cookie Policy.

We may share personal information with:

• Service providers, including Shopify, payment processors, hosting providers, customer support providers, analytics providers, and security providers.
• Fulfillment and shipping partners that help deliver products and manage returns or warranty services.
• Business and marketing partners where permitted by law and subject to your privacy choices.
• Professional advisers, authorities, or other parties when necessary to comply with law, respond to lawful requests, protect our rights, or complete a business transaction.
• Affiliates or group companies that support the operation of Warmco.

We do not sell personal information in exchange for money. Some privacy laws may define certain advertising-related disclosures as "sharing" or "targeted advertising." Where those laws apply, you can exercise the choices described below.

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to object to or restrict certain processing, withdraw consent, or opt out of targeted advertising.

To submit a privacy request, contact us at support@warmco.com with the subject line Privacy Request. We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law.

To opt out of certain data sharing or targeted advertising, visit our Privacy Choices page. You can also unsubscribe from promotional emails by using the unsubscribe link in the email.

We retain personal information only for as long as reasonably necessary to provide the Services, fulfill transactions, resolve disputes, maintain records, comply with legal obligations, and enforce our agreements. The retention period depends on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system or internet transmission is completely secure, and we cannot guarantee absolute security.

Warmco may process personal information in countries other than the country where you live. When required, we use appropriate safeguards for international transfers of personal information.

Our Services may link to third-party websites, including marketplaces, social media platforms, and service providers. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information to them.

Our Services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law without appropriate consent. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or Services. When we make changes, we will post the updated policy on this page and revise the "Last updated" date.

For questions about this Privacy Policy or our privacy practices, contact:

Warmco Official Store
Email: support@warmco.com
Website: warmco.com